I wanted to write you a letter to say; thank you for the exceptional job that you did for my family. Paul Bunyan's Tree Service was First Class from start to finish!
I actually called the week after Christmas and received the answering service. I had called several other tree companies that week, but Paul Bunyan was the only company that returned my call....in about 5 minutes! Lane and I met a couple days later (on my terms) and looked things over. The next day I received a very detailed professional estimate of the work to be done. I scheduled a date for the work to be done, Lane met with me a couple days prior just to be sure that my expectations hadn't changed. Once the work began, I was even more impressed. The crew showed up around 8:00 am and began to set up the crane and all the equipment. My neighbors were amazed by the number of workers and the equipment used and the care that you used to protect my lawn and driveway! You guys removed some really BIG Oak trees with ease! I was even more impressed by the thoroughness of the cleanup, from removing debris to backfilling the stumps and planting new grass seed. I could hardly tell that you'd been there except for the straw that you put in place!
Your work ethic and level of customer service is Second to None! I would highly recommend your business to anyone have any level of tree service performed! Rest assured that I will be a return customer and that I will spread nothing but praise about Paul Bunyan for a job well done!